www.foryouandme.in has put in a easy policy to ensure that products you can buy from us in confidence and return the item if it has size issues (apparel only) or if the item is faulty or not what you ordered.
For You and Me only exchanges Apparel (Only) if it has size issue and anything that you have not ordered.
If you receive a package that is open or looks to have been tampered with, do not accept it. Contact For You and Me Customer Care +91 9818157203, and we will try to sort out the issue quickly.
Following shall not be eligible for return or replacement
Damages due to misuse of product
Incidental damage due to malfunctioning of product
Any consumable item which has been used or installed
Products with tampered or missing serial / UPC numbers
Digital products and services
Any damage / defect which are not covered under the manufacturer's warranty
Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging, should also include hangers, polyester bags, hang tags on garments if any, and all other items originally included with the product(s) delivered. Any items that have been damaged, soiled (Apparels) or altered will not accepted and will be sent back to the customer.
No returns, refunds or exchanges will be accepted for the following items
Please note: foryouandme.in will not be liable for any damage that happens in transit.
Should you wish to return/exchange all or a part of your order, you need to let us know within 3 working days, from the date of receiving your parcel. You can call our Customer Support No. +91 9818157203 between 10am and 7pm daily and choose the return option or write us at firstname.lastname@example.org
After validating your return request over the phone, we will send you an email authorizing a return. The mail will have a 'link' that gives you access to the return shipping address label. You may simply print the shipping address label, fill it with accurate information and paste it on the package.
To return an item
You can courier the item/items back to us. Please bear in mind that we should receive the return package within 10 days of us sending the authorizing email.
Please Note: foryouandme.in will make refund cheques only in the registered name of the customer.
Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund or merchandise credit in the appropriate amount. If, however, the return is found not eligible for refund, we will courier the same back to you. In either scenario your return issue will be closed and your refund received within 12 days from placing the call or writing the e-mail asking for a refund.
We will keep you updated on the status of your return at each step:
When we validate your return, we will send you a return authorization mail.
At the closure of your refund, we will send you a closure mail.
Due to our business model, we do not hold stock, and therefore we are unable to offer exchanges